Terms of Service
1. Who We Are and Agreement to These Terms
1.1. Client Accelerator’s Done-for-You Inbox Setup (the “Service”) is a business-to-business service in which we set up cold email sending infrastructure for you. The Service is owned and operated by Brookstone Digital Services LLC, a Missouri limited liability company (“Brookstone,” “we,” “us,” or “our”).
1.2. The Service costs a one-time setup fee of $500, followed by a $49 monthly subscription that starts after your first month and renews automatically until you cancel, as described in Section 3.
1.3. These Terms of Service (the “Terms”) are a binding agreement between you and Brookstone. You accept them when you check the acceptance box, complete a purchase, or use any part of the Service. If you do not agree, do not purchase or use the Service.
1.4. These Terms include our Privacy Policy by reference.
1.5. You must be at least 18 years old and able to form a binding contract to purchase. If you purchase on behalf of a business, you confirm that you have authority to bind that business, and “you” includes both you and that business.
2. What the Service Includes
2.1. The Service includes:
- (a) a private mail server for your cold email, set up and hosted by us;
- (b) your outreach domains connected to that server, with SPF, DKIM and DMARC records;
- (c) sending inboxes on those domains;
- (d) the connection of those inboxes to your Instantly account for warmup;
- (e) as a bonus, our Claude skill that writes cold email campaigns;
- (f) while your subscription is active, hosting and running of your mail server and inboxes.
2.2. You choose the domains you send from. Instantly, Apify, Claude, domain registrations and any other third-party accounts are yours, and you pay their providers directly.
2.3. We set up the infrastructure. We do not write or send your outreach for you, answer your leads, or act as your agent, employee, partner or sales representative. We do not provide legal, tax, accounting, financial or investment advice.
3. Price, First Month, Automatic Renewal and Cancellation
3.1. Setup fee. The setup fee is $500 in United States dollars, charged when you purchase. It is called your “Setup Fee.” Taxes, if any, are added at checkout.
3.2. First month and monthly subscription. Your first month, the 28 days starting on the date of purchase, is covered by your Setup Fee. After your first month, we charge $49, and again every 30 days after that, until you cancel. Each of these payments is a “Monthly Payment.”
3.3. Automatic renewal. By completing your purchase, you authorize these recurring charges without further action from you.
3.4. How to cancel. You can cancel at any time through your Whop account or by emailing support@clientaccelerator.com from the email address on your account. To avoid the next Monthly Payment, cancel before its charge date. If you cancel during your first month, no Monthly Payment is charged. Cancellation takes effect at the end of the current period, and we stop hosting your mail server and inboxes after that.
3.5. Price changes. We may change the monthly price. If we do, we will notify you by email at least 30 days before the change applies, and you can cancel before then.
3.6. Failed payments. If a Monthly Payment fails, we or our payment processor may retry the charge. We may pause your mail server and inboxes until payment succeeds, and we may end the Service if it does not.
3.7. Payment processing. Payments are processed by Whop and its payment processors. By paying, you authorize the charges described in this Section and confirm that you are authorized to use the payment method.
4. Client Guarantee and Refund Policy
4.1. One client in 60 days, guaranteed. You get one client within 60 days, or we refund you in full. All you have to do is reply to all of your leads within 48 hours, and provide proof that you did.
4.2. Definitions.
- (a) “Sending Live Date” means the first day your new setup delivers a cold email to a prospect, as shown in Instantly or your server logs.
- (b) “Guarantee Window” means the 60 consecutive days that begin on your Sending Live Date.
- (c) “Lead” means any prospect who replies to a cold email sent from your setup during the Guarantee Window.
- (d) “Client” means a person or business that was not your client in the 12 months before your purchase, that you reached through your cold email, and that pays you any amount for your service during the Guarantee Window. A paid trial, deposit, discounted engagement or partial payment counts.
4.3. The one condition. You replied to every Lead within 48 hours of their reply.
4.4. Proof. You must provide proof that you met the condition in Section 4.3. Proof is your reply history from Instantly or your inboxes covering the Guarantee Window, showing every Lead’s reply and the time you answered it. We may check that history against your Instantly account and your server logs.
4.5. How to make a claim. Email your claim and your proof to support@clientaccelerator.com from the email address you used at purchase, within 30 days after your Guarantee Window ends.
4.6. What is refunded. If you met the condition and did not land a Client during your Guarantee Window, we refund everything you paid us for the Service: your Setup Fee and every Monthly Payment, minus any amount already refunded or reversed. We review your claim within 14 days and pay the refund to your original payment method within 30 days of approval. The refund does not cover third-party costs, including domains, Instantly, Apify, Claude or other software. Once a refund is approved, your subscription is cancelled and we stop hosting your mail server and inboxes.
4.7. Other refunds. Apart from the Client Guarantee, or where a refund is required by law, payments are non-refundable. Nothing in this Section limits any refund right that applicable law gives you and that cannot be waived by contract.
5. Chargebacks and Payment Disputes
5.1. You agree to contact us at support@clientaccelerator.com and give us 30 days to resolve any billing concern before you file a chargeback or payment dispute.
5.2. If you file a chargeback or payment dispute:
- (a) we may pause your mail server and inboxes immediately;
- (b) you permanently lose eligibility for the Client Guarantee;
- (c) we may submit these Terms, your acceptance record and your usage records to the payment processor as evidence.
If the dispute is decided in our favor, or you withdraw it, you remain responsible for any fees the processor charged us because of it, to the extent the law allows.
6. No Other Guarantee of Results, and Earnings Disclaimer
6.1. Apart from the Client Guarantee in Section 4, we do not promise, guarantee or warrant that you will get any client, lead, reply, meeting, sale, income, profit or other result. The Client Guarantee is a refund promise.
6.2. Your results depend on factors we do not control, including your service, pricing, market, niche, lead lists, copy, consistency, deliverability, platform decisions and economic conditions.
6.3. Any example of income, revenue or clients shared by us is not typical and is not a promise or estimate of what you will earn.
7. Your Responsibilities for Outreach and Legal Compliance
7.1. You are solely responsible for all outreach you send and for complying with all laws and platform rules that apply to it. These include the CAN-SPAM Act, state anti-spam laws, the privacy and anti-spam laws of any country your prospects are in (such as CASL in Canada and GDPR or PECR in Europe and the United Kingdom), and the terms of every platform and tool you use.
7.2. At a minimum, every commercial email you send must:
- (a) use accurate header and sender information;
- (b) use a subject line that is not misleading;
- (c) include a valid physical postal address;
- (d) include a working way to opt out;
- (e) honor opt-out requests within 10 business days.
7.3. You will not use lists obtained in violation of law or platform rules. You will not impersonate anyone. You will not send messages that are deceptive, harassing or unlawful.
7.4. Campaigns written by the Claude skill are drafts. You are responsible for reviewing them and for making sure every claim you make to prospects is true.
8. Deliverability and Third-Party Tools
8.1. We do not guarantee email deliverability, inbox placement, open or reply rates, or uninterrupted server uptime. Hosting providers, mailbox providers and blocklists may limit sending.
8.2. The Service relies on third-party products that we do not own or control, including hosting providers, Instantly, Apify, domain registrars, Claude and Whop. Your use of them is governed by their own terms and pricing. We are not responsible for their availability, changes, pricing, data practices, or decisions about your accounts.
8.3. Some links we share are affiliate links, including our links to Instantly and Apify. We may earn a commission if you buy through them, at no extra cost to you.
8.4. We may suspend sending from your setup if it is used for unlawful outreach or puts our servers, IP addresses or providers at risk.
9. Intellectual Property and Personal License
9.1. The Claude skill, our scripts, documents and branding are owned by Brookstone or its licensors and are protected by copyright and other laws.
9.2. We grant you a personal, non-exclusive, non-transferable license to use the Claude skill for your own business. You may not resell, sublicense, publish or give away the skill.
9.3. Your domains, your Instantly and Apify accounts, your leads and your campaigns are yours.
10. Suspension and Termination
10.1. We may suspend or end the Service immediately, without refund and without eligibility for the Client Guarantee, if you breach these Terms, file a chargeback, submit false information, or use the Service for unlawful outreach or spam.
10.2. You may cancel at any time as described in Section 3.4.
10.3. Sections 4.5 to 4.7, 5 to 9, and 11 to 17 survive the end of the Service.
11. Disclaimer of Warranties
11.1. To the fullest extent permitted by law, the Service, the Claude skill and all related materials are provided “as is” and “as available,” without warranties of any kind, express or implied. This includes implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.
11.2. Some states do not allow the exclusion of certain warranties. In those states, the exclusions apply to the fullest extent allowed.
12. Limitation of Liability
12.1. To the fullest extent permitted by law, Brookstone and its owners, members, managers, employees, contractors and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages. They also will not be liable for any loss of profits, revenue, clients, data, goodwill, accounts, domains, or business opportunities arising from the Service or these Terms, even if advised that such losses were possible.
12.2. Our total liability for all claims relating to the Service or these Terms will not exceed the amount you paid us for the Service in the 12 months before the claim arose.
12.3. These limits do not apply where the law does not allow them, such as liability for fraud or intentional misconduct.
13. Indemnification
You will defend, indemnify and hold harmless Brookstone and its owners, members, managers, employees, contractors and affiliates from any claims, losses, fines, damages, costs and attorney fees arising from your outreach and communications, your services to your clients, your use of third-party tools, or your breach of these Terms or of any law.
14. Dispute Resolution, Venue and Class Action Waiver
14.1. Informal resolution first. Before filing any claim, you agree to email support@clientaccelerator.com with a description of the dispute and the relief you want. We will both try in good faith to resolve it within 30 days.
14.2. Exclusive venue. If the dispute is not resolved, the state courts located in the State of Missouri have exclusive jurisdiction. If federal jurisdiction exists, the United States District Courts for the Eastern or Western District of Missouri have exclusive jurisdiction. You consent to personal jurisdiction there. Either party may bring an individual claim in small claims court instead, if the claim qualifies.
14.3. Jury trial waiver. To the fullest extent permitted by law, you and Brookstone each waive the right to a jury trial.
14.4. Class action waiver. To the fullest extent permitted by law, all claims must be brought only in an individual capacity, never as a plaintiff or class member in a class, collective, consolidated or representative action.
14.5. Time limit. To the extent the law allows, any claim must be filed within one year after it arises, or it is permanently barred.
15. Governing Law
These Terms are governed by the laws of the State of Missouri and applicable federal law, without regard to conflict-of-law rules.
16. General Terms
16.1. Changes to these Terms. We may update these Terms by posting a new version with a new effective date and, for material changes, by emailing you. Changes apply from the new effective date. They do not change the Client Guarantee that applied on the date you purchased.
16.2. Entire agreement. These Terms and the Privacy Policy are the entire agreement about the Service.
16.3. Severability. If any provision is found unenforceable, it will be enforced to the maximum extent allowed, and the rest remains in effect.
16.4. No waiver. Our failure to enforce a provision is not a waiver.
16.5. Assignment. You may not assign these Terms. We may assign them in connection with a merger, sale or reorganization.
16.6. Electronic communications. You agree that notices, agreements and disclosures we provide electronically satisfy any legal requirement that they be in writing.
16.7. Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
17. Contact
Brookstone Digital Services LLC
Missouri, United States of America
Email: support@clientaccelerator.com